If you are running an older firmware version than 17.05.3 please update the TOM as described in the TrustedObjects Manager - Operations and Maintenance Guide 17.05 2017-06-19.pdf before.
The firmware for your TOM is available under http://repository.sirrix.com/tom/
It is strongly recommended to create a backup before you start the update process and test the backups validity by reuploading it into the system without actually restoring it.
Never restart the system manually during an update process. A manual restart will break the system!
Please remember that you have to update the TOM step by step. If you are running a TOM Release 180, your update path will be the following:
(change of naming schema!)
Please ensure that your TrustedObjects Manager is running firmware 17.05.3 before you start the 17.05.3 to 17.11 upgrade process.
Please get in touch with the RSCS Customer Support if you have questions regarding this update 17.11.